Financial Arrangements

Insurance

We accept all major forms of dental insurance. Dr. Susan Creech and Dr. Trevor Lawson are in-network providers for Metlife, Delta Dental Premier, BlueCross and BlueShield, Cigna, and Humana dental insurance.

Your dental plan is a form of compensation provided by your employer. You can expect the carrier (insurance company) to reimburse you for a portion of our fee. That portion is determined by the contract between your employer and the insurance company. Typically, the higher the premium paid by your company, the more generous the reimbursement.

We are not a party to the contractual arrangement with your insurance company. This allows our practice to give you the comprehensive care you deserve by not allowing the insurance companies to dictate the treatment you need.

However, we do want to help you receive the maximum reimbursement to which you are entitled. As a convenience to you, we will process your insurance claims in order for you to receive the maximum benefit. We will also gladly provide dental x-rays and a written diagnostic report, should your insurance company have any questions about the services provided.

At all times, you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage. To do otherwise would violate our contract with you--a contract we feel morally obligated to honor.

If you have questions regarding your account, please contact us at (423)239-7471.

We gladly accept Visa, Mastercard and Discover.

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